FAQ

Where are manufactured your products?

MITE MITE products are all manufactured in Ubrique, Spain.
Handcrafted one by one just for you.

Where the raw materials come from?

Our leather comes form Igualada, a small city near Barcelona, one of the best suppliers in the world.
And our hardware is made in a famous atelier in Madrid.

What does it mean if an Item is available for PRE ORDER?

The nature of our products means they sell out quickly and it takes time to produce them back. By pre ordering we make sure you get what you want. Once you pplace a pre order we will inform you when you will receive it. Please note that your card will be charged fully when a preorder is placed. This is the only way we can allocate the item to you.

How can I return my order?

You can visit this link to view our return policy and return your order.

Do I need to set up an account to place an order?

You can shop at MITE MITE without creating an account.
But register with us and you'll be able to enjoy the following benefits:

  • Review your past purchases.
  • Preview our new collections and register your interest for your favorite pieces.
  • Save your address and card details so you can shop even quicker next time.

What Payment methods does MITE MITE accept ?

We accept Visa and MasterCard. You can also choose to pay with PayPal.All payments are processed through a secure checkout system provided by Shopify.

If you would prefer to place an order by telephone, you can call Customer Care on +34 934 638 539 (Spain) from 9 am to 9 pm EAST, from Monday to Friday.

How long does Delivery take? And How much will it cost?

For information on delivery and shipping charges to your destination, view our Shipping options